Preparation

After a fact-finding chat over the phone or at a face-to-face meeting when we gather information about your organisation and your requirements, we will provide you with a detailed quote. We select an auditor with the right background for your sector.

What does certification entail?

An initial certification is twofold: at the first visit the auditor assesses whether your organisation is ready for an operational audit. They get to grips with your organisation, verify whether the requisite elements of your selected standard are effectively implemented, and with your help, formulate the operational audit programme.

The second part takes place a few weeks later. This is when the auditor meticulously evaluates all your processes to see how you have translated the management system into day-to-day operations.

The auditor writes up a report which in turn is approved by means of an independent technical review. After that, your certificate will be drawn up.

Audits engender trust

Top management uses policy systems as a tool in attaining results within complex environments. These systems form the basis with which to formulate, maintain and continuously improve upon organisational processes. Moreover, by providing proof of an efficient policy system, organisations gain shareholders’ trust.

An audit and subsequent certification by DQS provide this proof. This helps organisations to show, both internally and to third parties, that a policy system has been implemented; one that is based on a recognised standard and that has been assessed by an impartial agency.

As a matter of fact, audits undertaken by DQS far exceed mere formal verification of standard compliancy. They focus just as keenly on the provision of impartial, expert feedback, they highlight potential risks and determine possible areas of improvement. This helps employees feel involved and motivated, which in turn creates engagement and trust.

Foto 2

"The ISO27001 information security management system forms a good basis for our compliance with the new GDPR directive. Tein Technology implements complex video and voice recording systems in the financial and government sectors, whereby access to personal data is an inherent solution facet. As such we opted to address this issue way in advance, before the directive came into force even. DQS was an established, trusted partner already for the ISO9001 and ISO14001 certification; this additional certification was a logical progression to the services we entrusted to DQS. The entire audit process ran faultlessly. The auditors clearly took on board the gravity with which we undertook this project. As an SME this certificate is crucial and often comprises the USP that distinguishes us from our competitors."

Filip Vanparys

- Risk & Contract Adviser, Tein Technology